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How to Install TeamViewer
Overview In some cases support agents need to connect to user's POS device to provide assistance. TeamViewer app is the best tool for remote access, and can be easily installed for free. Instructions A. TeamViewer for Windows 1. Go to TeamViewer ...Kitchen Display System Manual
Overview Kitchen Display System (KDS) is a digital screen connected to the POS system, routing items to the appropriate kitchen station to reduce serving time and to improve food quality. Designed to be working on touch screen devices, KDS helps its ...ItemCategories Feature for QuickBooks
Overview QuickBooks discontinues QuickBooks Desktop support. Some QuickBooks users that migrate from Desktop to Online account are missing ItemCategories feature which is required for flawless synchronization with RetailTime POS. With this feature ...How to Install and Use RetailTime Digital Signage App
Overview You can use RetailTime Digital Signage app to display your menu with pricing, videos, images, and business information on a large Android TV screen at your business location. You can also connect it to a regular TV from an Android device, ...Charge Anywhere terminal onboarding instructions
Overview eHopper works with Q1 Rugged Wireless POS and Q2 PIN on Glass POS devices. Both of them are wireless, with a built-in battery. To use Charge Anywhere terminal on eHopper with a Windows device, you will have to set up Charge Anywhere as the ...
Popular Articles
Instructions for Poynt semi-integration with RetailTime POS
Overview While using Poynt as terminal the processing of payments is different comparing to other devices. You will need to set up Semipoynt as payment gateway in Back Office. Requirements Must have installed the Credit/Debit POS Integration app in ...Synchronize / Sync Data
Overview You will need to sync your data in POS any time changes are made in back office or after you have been working offline. When to Sync Data If make any changes in Back Office If you are back online after operating POS offline ...Unblocking Register in POS
Instructions 1. Your register will get blocked after entering an incorrect PIN 5 times. To unblock it, you can either do so in Back Office Register Settings or via email. To unblock via email, select the Unblock register button that appears in the ...Viewing Current Register and User Info While Logged in
Overview In POS Settings, you can view the account details of the register you are currently logged in to, including the Register Name and Current Employee. Instructions 1. In the left navigation menu, select Settings--->Account Details. On this ...Clock In/Clock Out
Overview Customers can have their employees clock in and out whenever they log in and out of PoS to easily keep track of their hours. Requirements 1. Must be a Freedom Plan customer and have installed the Clock In/Clock Out app in Back Office ...