Cash Drawer Setup on Poynt Smart Terminal

Cash Drawer Setup on Poynt Smart Terminal

Overview

  • To set up a Cash Drawer on your Poynt device you can connect the drawer to an external receipt printer.

 

Requirements

1. Must have Credit/Debit POS Integration app installed in Back Office. To get the app please contact support@retailtime.com

2. Must have selected Poynt from Payment Gateway drop-down menu in Store Settings of Back Office. 

3. If connecting drawer to Star TSP100 LAN printer, the printer must be turned on and properly set up in RetailTime app.

4. The Poynt power cord should be inputted to the right-most plug-in on the Poynt dock.

5. The Poynt device should be placed on the dock and turned on.

 

Connecting a Cash Drawer to Star TSP100 LAN Printer

1. Connect cash drawer to Star TSP100 LAN printer via RJ12 connector.

2. The cash drawer is ready to operate.

 

Setting Up a Cash Drawer in POS app

1. Log in to RetailTime app.

2. In the left navigation menu, tap on Settings--->Cash Drawer

3. Tap Search for cash drawer.

4. In the list that appears select the Star TSP100 LAN printer.

5. Tap Test link to the right of the selected printer. If drawer opens, it is properly set up. 

6. Confirm cash drawer settings by tapping DONE.

7. Cash drawer is ready to use with RetailTime app.


    • Related Articles

    • Cash Drawer Setup on Poynt

      Overview You can set up the cash drawer on your Poynt device by connecting the drawer to a BTP-R180II or Star TSP100 LAN printer.   Requirements 1. Must have selected Poynt from Payment Gateway drop-down menu in Store Settings of Back Office.  2. If ...

    • Built-in Poynt Smart Terminal Printer Setup

      Overview When using Poynt with eHopper, you can set the built-in receipt printer on the Poynt device to print receipts. Requirements Must have Credit/Debit POS Integration app installed in Back Office. To get the app please contact ...

    • Cash Payments on Poynt

      Overview The cash payments process on Poynt is slightly different than for the other devices.    Instructions 1. After selecting one or more product(s) in the catalog, click on the green Cash button on the bottom right of the screen.   If ...

    • Cash Drawer Troubleshooting

      Overview If your cash drawer is not opening, follow the troubleshooting steps below (depending on if the drawer is connected to an Ethernet printer or Bluetooth printer).   Troubleshooting for Drawer Connected to Ethernet Printer Make sure your ...

    • Star TSP100 LAN Printer Setup on Poynt Terminal

      Overview Before you can use the Star TSP100 Printer on your Poynt device, you will have to configure it and set it up with RetailTime app.     Requirements Must have Credit/Debit POS Integration app installed in Back Office. To get the app please ...