Creating a New Customer in POS

Creating a New Customer in POS

Creating New Customer Before Order

1. Tap the customer popup on the top of the screen. (By default, it will say Walk-In.) 

 

2. After opening the customer popup, select + New Customer.


 

3. On the New Customer screen, select whether you would like to input the customer's Personal info or Business info by clicking one of the tabs on the top of the screen. 


 

4. Input the customer’s contact info and select if customer would like to receive Marketing materials. Required fields are marked with an *.

Note: Entering a customer's contact info is most important when the order type is Delivery so that the order can be delivered to the customer's location.

  • If you would like to input more detailed customer info, select the button to the left of Advanced Settings so that it turns blue. You will then be able to enter such info as the store the customer visits, the Salesperson who manages him, his Driver Licence info, the Tax ID, and any notes you may have about the customer.

5. Click the DONE button to confirm. 

 

Creating New Customer Quickly on Receipt Screen

1. After payment is processed, on the Receipt screen, turn on the Email receipt toggle and enter the customer's email address in the field. 

2. Select the Add new customer? switch so it turns green and then new fields will appear for entering the customer's First Name and Last Name.

Note: this option will not be available if a customer was already selected for the order. 

3. Select the Done button. 

  • The customer will be created in the system, saving their email address, name, and order information, which can be viewed on their Customer Details screen.
  • The customer can also be searched for and selected for future orders. 

    • Related Articles

    • Sign Up a Customer for Loyalty

      Overview We have built a new Loyalty program so you will be able to better retain your customer base and increase repeat business.  You can set customized loyalty rules to have customers earn a certain amount of points, either per visit or a ...
    • Viewing Customer List and Details in POS

      Viewing Customer List 1. Tap the customer popup on the top of the screen. (By default, it will say Walk-In.)    2.  The list of customers will appear and can be scrolled via the blue scroll on the right side.      Viewing/Editing Customer Details ...
    • Quickly Add New Inventory from POS

      Overview You can easily add a new product to your inventory directly from POS with the Quick Inventory feature, after entering basic product data. You can then add more information for your product (description, image, vendor details, etc.) ...
    • Using Self Serve Kiosk in POS

      Prerequisites Please see https://bizsupport.bizsupport.link/portal/en/kb/articles/self-serve-kiosk-setup-22-12-2021 for instructions on configuration and setup of the Self Serve kiosk. Once your self serve kiosk is configured in Back Office, log in ...
    • Table Management Setup in POS

      Overview In POS, you can create and form your entire table floor plan for efficient table management and organization. Add and name service sections and the tables that make up each one. Specify the shape, number of seating places, size, and ...