While using Poynt as terminal the processing of payments is different comparing to other devices. You will need to set up Semipoynt as payment gateway in Back Office.
Must have installed the Credit/Debit POS Integration app in the Back Office App Directory.
Go to Apps on Poynt, find POS bridge app and install it.
Make sure that you have the last version of app: 1.0-R42. In order to check it go to Settings, Software updates and find POS bridge app.
Make sure that you have installed Credit/Debit POS integration app in Apps tab, at Back Office.
Go to Settings, Store settings, Payment gateway, choose SemiPoynt as payment method. Enable debit card payments if you want to process debit cards. Click Done.
On POS go to Settings, then to Terminal setup, click Add terminal.
After that launch POS bridge on Poynt and click CONNECT MANUAL.