Logging In and Logging Out of POS

Logging In and Logging Out of POS


  • First of all you need to install RetailTime POS app. Then, input your Account ID, License key, and PIN number, which were provided to you in your welcome email.
  • You can log out of POS from the left navigation menu.



  • A register must be activated on your device (done by by inputting the license key provided in your Welcome to RetaiTime email).
  • If register is already in use, must deactivate it in Back Office by going to Settings--->Register Settings--->select register--->click Deactivate button

  • If you were using a another RetailTime account on the device, you will need to clear your cache and cookies in order to log in to the current account. Otherwise, you will receive an error message. 


Logging In

1. Open RetailTime app on your device.

2. On the login screen, input your Account ID and License Key, which was provided in your Welcome to RetailTime email.

3. Enter your 6-digit PIN # (which was also provided in your Welcome email). 


Now your register is activated.

Logging Out

  • To log out of POS, open the left navigation menu and tap Logout.

    • Related Articles

    • Troubleshooting: Issues Logging In to RetailTime

      Overview You are unable to use multiple RetailTime accounts (with different Account ID's) on the same device simultaneously. If you try to log in to another account after previously logging in with one account, you will receive an error message. To ...
    • Download RetailTime App for Windows PC

      Overview RetailTime can be installed and used as an app on all Windows PC. Please follow the steps below to install and log in.    Instructions 1. Log in to your RetailTime Back Office at https://bo.retailtime.com/ 2. On the Dashboard, find where it ...
    • Instructions for Resetting RetailTime

      Overview Please follow the instructions below for resetting RetailTime on each device.     1. Delete Cache On Device A) If using RetailTime in a Google Chrome browser: Close the browser window you are currently using RetailTime on. Navigate to your ...
    • Pax Terminal Setup on RetailTime POS

      Overview RetailTime works with PAX S300 device. The PAX S300 has an ethernet wire. Requirements Must have Freedom package to use PAX Terminal or any other card reader as a payment processor with RetailTime POS. Pax Terminal Setup in Back Office 1. ...
    • Opening Back Office from POS

      Requirements  Must have an Administrator or Manager employee role.   Instructions 1. Select Back Office in the left navigation menu. If using a Windows device, a separate browser window will open up. If using the RetailTime POS app on an Android or ...