Providing Discounts
Overview
You can provide discounts in RetailTime for either an individual item or an entire order.
Providing Discount For an Item
1. After selecting the item that you want to apply a discount to from the shopping cart, click on it as it appears on the left side of the screen.
2. Select the Discount tab that appears on the right side of the screen.
3. If you are not someone with an Administrator or Sales Manager role in the current store and the Allow price and discount editing on POS box is not checked on your Employee page in Back Office, enter the PIN of someone who has an Administrator or Sales Manager role in the store. If this does not apply to you, proceed to step 4.
- You will not be able to enter the PIN when working offline.
4. Select from the calculator how much of a discount you want to provide.
- You can choose to provide a discount as either a $ amount or % by clicking the switch on the top of the calculator.
- When in % mode, the switch will move to the right and turn blue. When in $ mode, it will move to the left and turn white.
- There are three shortcut buttons you can select to automatically provide either a 10%, 15%, or 20% discount.
4. Click the DONE button.
5. Process the order.
Providing Discount For Whole Order
Requirement: Must have selected at least 2 items.
1. Select the Discount button on the bottom left of the screen.
2. Follow the same steps as described from 3-5 in the section above.
Related Articles
Updating Fulfillment Status of Order
Overview Customers can update the fulfillment status (New, In Preparation, Prepared, In Fulfillment. Fulfilled) of each order at any point. Requirements 1. Must be a Freedom customer. 2. Must be assigned either Administrator, Manager, or Sales ...Providing a Refund
Overview You can provide refunds on a single item or a whole order in RetailTime by accessing the order on the Orders screen. Note: Line item refunds are currently not available on Poynt devices. Refunds on Poynt can only be processed for the whole ...Cash Discounts
What are Cash Discounts? The cash discount program provides customers with an incentive to pay with cash, debit card, or check by offering a discount off the regular sales price when they make those purchase types at the time of sale. All customers ...Selecting Order Type
Overview Freedom customers can manually select an order type (Quick Sale, Dine In, Take Out, Drive-Thru, or Delivery) for each order. Requirements 1. Must be under either Administrator, Manager, or Sales Person employee roles. 3. In Back Office ...Customize Order Types
Overview You can customize and manage the Order Type options that will be displayed in the POS, including adding new Order Types, disabling existing ones, and choosing the Default Order Type for each sale. Prerequisites Must have Order Management app ...