Overview

If you are having issues with your account, you can provide RetailTime Customer Support with temporary access by sending them a temporary password.

Instructions

1. In the left navigation menu, click on Settings---> RetailTime Support Access. 

2. Click the Generate Password button.

3. Your Account ID, Email, and the Temporary Password will appear on the screen. You can then contact Customer Support and provide them with this information.

• RetailTime customer support will have access to your account for one hour.