Overview
You can set up cash drawers on POS with Windows, iPad, Android, or Poynt devices.
You have to first connect the cash drawer to a working printer.
Prerequisites
1. The cash drawer and printer you are connecting it to must be compatible with RetailTime and properly connected.
2. Make sure your cash drawer's RJ12 cable is correctly plugged in to the printer and in the correct port (you should hear a click) - If APG drawer, the cable should go into the 6 pin cash drawer port. If 16" cash drawer, the cable should go into the 4 PIN cash drawer port.
Setting Up Cash Drawers on Windows Devices
Prerequisites
1. You need to have printer drivers installed and printer connected to the device.
Instructions
1. Log in to POS and in the left navigation menu, go to Settings--->Cash Drawer.
2. Tap Search for cash drawer on top right of screen.
3. In the list of printers that appear, select the printer that the cash drawer is connected to.
4. Tap Test link to the right of the selected printer. If drawer opens, it is properly set up.
5. Tap DONE to confirm settings.
Setting Up Cash Drawers on Android/iPad/Poynt Devices
1. In the left navigation menu, tap on Settings--->Cash Drawer
2. Follow steps 2-5 above in Instructions for Windows devices.