Overview

Before you can use the Star TSPP100 Printer on your Windows device, you will have to configure it and set it up with RetailTime POS.  

• Press and hold the PAIR button until the LED (blue) button of the printer blinks.


• Press the WPS button of the access point or router.


Note

The usage procedure of the access point or router will vary according to the device.
When configuring, make sure to refer to the documentation of the corresponding device.

• When a network connection is established, print out the connection details, and the LED of the printer will stop blinking and stay lit.

2      2. Download printer utility

• Use "LAN & Bluetooth Settings Tool" to connect the printer and the PC/tablet. It is installed at the same time as the Windows printer driver (futurePRNT) is installed, and "LAN & Bluetooth Settings Tool" can also be downloaded and installed separately.
  Download from the following link http://www.starmicronics.com/support/default.aspx?printerCode=futurePRNT


• Check if the tablet and PC are connected in the same network.

• Open "LAN & Bluetooth Setup Tool".


• When the "User account control " is displayed, click or tap [Yes].
• When [Discovery] is clicked or tapped, the TSP100LAN/W/BI printers that can be connected is displayed on the list.


• From the destination device list, select the device to be connected to  and click or tap on [Configuration].
  This connects to the selected printer and opens the Web Configuration.


Note

Select the device, click or tap on [Check Connection], and the printer LED (blue) will blink and the selected printer can be confirmed.

• Open [Login] from the menu displayed on the left side of the setting screen, or the menu button  displayed on the upper left, and login with: Login name: root / password: [Changed password or the default password (public)].







Note

The default login name and password are as follows:

Login name: root

Password: public

• The following message is displayed when you are using the default password. Select [OK] to change the password or [Cancel] to not change the password.
  If [OK] is selected, a screen to change the password will open. After changing the password, return to the following step.

Note

For security purposes, it is recommended to change the password when using the printer.

5. Set up the printer in the POS app





1. Log in to RetailTime app.

2. In the left navigation menu, tap on Settings--->Printer Setup




3. On the Printer Setup screen, tap Search for a printer on the top right.  

4. The Star TSP100 WiFi printer should show up under both Receipt Printers and Kitchen Printers. Check off the box(es) of whichever one(s) you would like to set up your printer to print. 

Note: For kitchen receipts to print, you must select the Kitchen Receipt option in the Receipt tab of your Back Office Store Settings. 

• For info on setting up directional printing for your kitchen printers, please see https://bizsupport.bizsupport.link/portal/en/kb/articles/directional-printing-for-kitchen-printers-16-12-2021

5. The option Print Test Page will appear to the right of the printer. Tap it to print a test page to ensure that the printer is set up properly.

6. Confirm your printer settings by tapping the DONE button. The printer should now be set up to work on your Windows PC or laptop.