Unblocking Register in POS

Unblocking Register in POS

Instructions

1. Your register will get blocked after entering an incorrect PIN 5 times. To unblock it, you can either do so in Back Office Register Settings or via email. To unblock via email, select the Unblock register button that appears in the error message on the bottom of the screen. 


2. You will be taken to the Unblock register screen. Enter your email into the Enter email field and then select the Unblock button. 


 

3. You will be sent an email with instructions of how to unblock your register. 


    • Related Articles

    • Dejavoo P8 and P18 with RetailTime POS: deep linking setup

      Overview The Dejavoo Deep Linking integration allows RetailTime POS to communicate directly with supported Dejavoo P8 and P18 Android payment terminals. Transactions are automatically sent from the POS to the payment application on the terminal ...
    • Activate/Deactivate Register in POS

      Activating Register  Requirements The register (and its License Key) must not already be activated on a device. You must be working online (as opposed to offline) Instructions 1. On the POS log in screen, enter the Account ID and License Key that you ...
    • RetailTime White Screen Troubleshooting

      If your POS app and the app stopper working (white screen), please follow the steps below for troubleshooting, depending on the device you are using: Windows device: Clear cache: 1. open the POS app 2. click on File in top left corner 3. press ...
    • Instructions for Resetting RetailTime

      Overview Please follow the instructions below for resetting RetailTime on each device.     1. Delete Cache On Device A) If using RetailTime in a Google Chrome browser: Close the browser window you are currently using RetailTime on. Navigate to your ...
    • Download RetailTime App for Windows PC

      Overview RetailTime can be installed and used as an app on all Windows PC. Please follow the steps below to install and log in.    Instructions 1. Log in to your RetailTime Back Office at https://bo.retailtime.com/ 2. On the Dashboard, find where it ...