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Activate/Deactivate Register in POS
Activating Register Requirements The register (and its License Key) must not already be activated on a device. You must be working online (as opposed to offline) Instructions 1. On the POS log in screen, enter the Account ID and License Key that you ...
Download RetailTime App for Windows PC
Overview RetailTime can be installed and used as an app on all Windows PC. Please follow the steps below to install and log in. Instructions 1. Log in to your RetailTime Back Office at https://bo.retailtime.com/ 2. On the Dashboard, find where it ...
RetailTime White Screen Troubleshooting
If your POS app and the app stopper working (white screen), please follow the steps below for troubleshooting, depending on the device you are using: Windows device: Clear cache: 1. open the POS app 2. click on File in top left corner 3. press ...
Pax Terminal Setup on RetailTime POS
Overview RetailTime works with PAX S300 device. The PAX S300 has an ethernet wire. Requirements Must have Freedom package to use PAX Terminal or any other card reader as a payment processor with RetailTime POS. Pax Terminal Setup in Back Office 1. ...
Opening Back Office from POS
Requirements Must have an Administrator or Manager employee role. Instructions 1. Select Back Office in the left navigation menu. If using a Windows device, a separate browser window will open up. If using the RetailTime POS app on an Android or ...