Automatically Print Kitchen Receipts as Receive Online Orders
Overview
RetailTime can automatically print kitchen receipts to your kitchen printer(s) as soon as online orders come in, so your kitchen staff doesn't miss a beat and can quickly start preparing the online orders.
Instructions
- Log in to Back Office and go to Settings --> Store Settings
- Click on the Receipt tab and select the Automatically print kitchen receipt for new received online orders checkbox.
- Choose a Register from the “Select a register for receipt printing:” drop-down that you would like kitchen receipt settings for online orders to be applied to and click Done.
- Log in to the POS register you selected and Synchronize data to apply settings.
- Ensure the POS is properly connected to the kitchen printer you are using for the online orders, after navigating to Settings ---> Printer Setup in the POS. Please see https://bizsupport.bizsupport.link/portal/en/kb/articles/directional-printing-for-kitchen-printers-16-12-2021 for more info on this, and our directional printing feature in general.
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