How to set up RetailTime Landi C20Pro Touchscreen POS

How to set up RetailTime Landi C20Pro Touchscreen POS

Setting up POS Device

The POS Terminal Model C20PRO is a versatile point-of-sale device designed for retail and commercial use. It offers security features to ensure safe transactions and comes with a variety of interfaces for seamless connectivity.

Appearance and Interface

  1. USB Extended Port
  2. Main Display (LCD with touch screen)
  3. Triangular Base
  4. Speaker
  5. Power Button
  6. Function Button
  7. NFC Reader
  8. Scanner
  9. CFD
  10. USB Port
  11. USB Port
  12. Speaker
  13. USB Port
  14. TF Card Slot
  15. Ethernet Port
  16. USB Port *2
  17. Audio Jack 3.5mm
  18. Power Supply Port
  19. USB Type-C Port
  20. Cash Drawer Port
  21. RS232
  1. To power on/off the terminal, connect the power supply to the power port (18), press and hold the power button for a few seconds. Follow the on-screen instructions for initial setup and configuration.
  1. Insert the cash drawer cable into the cash drawer port. On the image below, the Cash Drawer port is in red circle. The Ethernet (LAN) port is in blue. 

  2. Once the device turns on, go to Settings and then connect to a WiFi network.
  3. Alternatively, connect the device via LAN cable.
  4. Download RetailTime POS and Chrome browser from App Center.

  5. Open the RetailTime POS app.
  6. On the login screen, enter the Account ID and License Key that you received from your initial RetailTime welcome email.
    If purchased the device elsewhere of you do not have the RetailTime POS in your App Center, please reach out to us with the Serial Number at support@retailtime.com.

Internal Printer Setup on Landi Device

Setting up Internal Printer on POS

  1. Log in to POS.
  2. In the left navigation menu, tap on Settings--->Printer Setup
  3. On Printer Settings screen, tap Search for printer on the top right.
  4. The printer should show up under both Receipt Printers and Kitchen Printers. Check off the box(es) of whichever one(s) you would like to set up your printer to print.

Note: For kitchen receipts to print, you must select the Kitchen Receipt option in the Receipt tab of your Back Office Store Settings.

  1. The option Print Test Page will appear to the right of the printer. Tap it to print a test page to ensure that the printer is set up properly.
  2. Confirm your printer settings by tapping the DONE button. The printer should now be set up to work on your tablet.

Setting up External Printer with Landi

  1. The supported external printers are: Star Micronics TSP143LAN and BTP-R180II. 
  2. Connect the printer to the same network as the Landi device.
  3. Log in to POS.
  4. In the left navigation menu, tap on Settings--->Printer Setup
  5. On Printer Settings screen, tap Search for printer on the top right.
  6. The option Print Test Page will appear to the right of the printer. Tap it to print a test page to ensure that the printer is set up properly.
  7. Confirm your printer settings by tapping the DONE button. The printer should now be set up to work on your tablet.

eHopper Cash Drawer Setup on Landi Device

Overview

Before you can use the RetailTime Cash Drawer on the Landi device, you will have to connect it to the device (or external printer) and set it up on RetailTime.

 Connecting eHopper Cash Drawer

  1. Connect the cash drawer to the Landi device (or to Star or BTP printer if using one of those) via a RJ12 connector by inputting it into the cash drawer port on the back of the device.

Setting Up eHopper Cash Drawer on POS

  1. Log in to RetailTime POS
  2. In the left navigation menu, tap on Settings--->Cash Drawer
  3. Tap Search for cash drawer.
  4. In list that appears, select the printer that the cash drawer is connected to.
  5. Tap the Test link to the right of the selected printer. If the drawer opens, it is properly set up.
  6. Confirm cash drawer settings by tapping DONE.
  7. The cash drawer will open upon each transaction in POS.

Credit Card terminal Setup on Landi

  1.  In Back Office, go to Settings--->Apps--->App Directory--->install Credit/Debit POS integration App

     

  2. Go to Settings--->Store Settings--->select store that setting up the terminal on.  

  3. Click Payment Gateway tab--->select your terminal model in Payment Methods drop-down menu--->click Done

  4. In your POS go to Setting > Terminals > add Terminal > enter the required credentials > hit Done.

Setting up the Splash Image on the Customer-Facing Display

1. In order to set up the Splash image for the customer-facing display on Landi, please send an image at support@retailtime.com. The recommended image resolution is 1280×800 pixels.
Please note that currently we can upload only one image at a time.

2. During the customer check-out, the order details will be shown on the customer-facing screen:

    • Related Articles

    • Windows PC Compatibility with RetailTime POS Software

      Overview To use RetailTime on PC, the operational system must support Windows 7-Windows 10.   Equipment group Model Connectivity Laptops/PCs Any laptop or PC with one of: ·         Windows 10 Should use the latest version of Google Chrome as internet ...

    • Instructions for Resetting RetailTime

      Overview Please follow the instructions below for resetting RetailTime on each device.     1. Delete Cache On Device A) If using RetailTime in a Google Chrome browser: Close the browser window you are currently using RetailTime on. Navigate to your ...

    • RetailTime Cash Drawer Setup on All-in-One Device

      Overview Before you can use the RetailTime Cash Drawer on the All-in-One device, you will have to connect it to the device (or external printer) and set it up on RetailTime.    Connecting RetailTime Cash Drawer  1. Connect the cash drawer to the ...

    • RetailTime Cash Drawer Setup

      Overview This article provides instructions of how to connect the RetailTime cash drawer to a printer and how to set it up in POS. Requirements If using BTP-R180II or Star Micronics TSP100/TSP143 LAN printer, it should be turned on and set up with ...

    • Poynt Terminal Setup on RetailTime POS

      Instructions 1. In Back Office, go to Settings--->Store Settings in the left navigation menu. 2. In the Payment Gateway drop-down menu, select Poynt. Note: Your Poynt terminal will still be set up if Pax is selected from this field. 3. Click ...