Using RetailTime POS on Poynt
Credit Card Refund on Poynt
Requirements Must be assigned an Administrator, Manager, or Salesperson role. Only possible once an order has already been processed. Transaction must have been completed on the same register that you are currently operating. Refunds can only be ...
Split Payments on Poynt
Requirements Can only be performed by Administrator, Manager, and Salesperson employee roles. Can only use a credit card as a split payment option if installed Credit/Debit POS Integration app. To get this app installed (to get this app installed ...
Receipt and Kitchen Printer Setup on Poynt
Overview For a Receipt Printer or Kitchen Receipt Printer, you can use either the built-in Poynt printer, the Star TSP 100 LAN Printer, or a BTP-R180II printer. Requirements Must have selected Poynt from Payment Gateway drop-down menu in Store ...
Cash Drawer Setup on Poynt
Overview You can set up the cash drawer on your Poynt device by connecting the drawer to a BTP-R180II or Star TSP100 LAN printer. Requirements 1. Must have selected Poynt from Payment Gateway drop-down menu in Store Settings of Back Office. 2. If ...
Credit Card Payments on Poynt
Overview Processing credit card payments is different for Poynt than for the other devices. You will need to set up Poynt as a payment gateway in Back Office > Store settings. Requirements Poynt must be set up as your payment processor in Back ...
Cash Payments on Poynt
Overview The cash payments process on Poynt is slightly different than for the other devices. Instructions 1. After selecting one or more product(s) in the catalog, click on the green Cash button on the bottom right of the screen. If ...
UI/UX of Poynt Shopping Cart
Overview In the Poynt version of RetailTime, the shopping cart has two modes: Minimized Expanded Minimized View Categories and items in the product catalog Total $ amount currently in the shopping cart Quantity of items in cart Order type pop up ...
Table Management Usage on Poynt Terminals
Overview You can now utilize Poynt devices to take and manage table orders from your guests on the go, in order to expedite and streamline the ordering process. Note: This feature is only available with the Restaurant or OmniChannel plan. ...