Setting Up Printers on RetailTime App for Windows

Setting Up Printers on RetailTime App for Windows

1. Make sure your printer is configured, turned on, and on the same network as your Windows device.

2. Download the driver for your receipt printer by following the steps in the following article: https://bizsupport.bizsupport.link/portal/en/kb/articles/installing-driver-for-windows-printers-24-12-2021

3. Open the RetailTime POS app on your Windows device and log in to your account.

4. Open the left menu and click Settings.

 

5. Click Printer Setup

 

6. Click Search for printer on the top right of the screen.

 

7. All printers with drivers installed on the device should then appear under both Receipt Printers and Kitchen Printers. Select the box next to each printer you want both types of receipts to print from.

Note: For kitchen receipts to print, you must select the Kitchen Receipt option in the Receipt tab of your Back Office Store Settings. 

8. Choose either 80mm or 58mm as the paper width for both printer types.

9. Print a test page by clicking Print test page to ensure the printer works and is set up properly. 

10. Click the DONE button. 

  • The receipt/kitchen printer should now be set up to print through the RetailTime POS app for Windows. 
    • Related Articles

    • Setting Up Printers in POS

      Overview You can use receipt/kitchen printers with Android, iPad, Windows, and Poynt devices with RetailTime app.   Instructions 1. Log in to POS and in the left navigation menu, go to Settings--->Printer Setup.   2. Click Search for printer on the ...
    • Star TSP100 LAN Printer Setup in POS

      Overview Once it is set up, you can use the Star TSP100 LAN Printer with RetailTime app on Android, iPad, Windows, and Poynt devices.  Connecting Star TSP100 LAN Printer to Tablet 1. On the back of the printer, input the printer power source cord ...
    • Receipt Printer Troubleshooting on Windows PC

      If you are using a supported RetailTime printer and your receipt printer stops printing, please follow the below steps for troubleshooting.  1. Hold the Feed button on the printer. If nothing prints, that means their either is a paper jam or no paper ...
    • Star Micronics TSP143IIIW WiFi Printer Setup on Windows

      Overview Before you can use the Star TSPP100 Printer on your Windows device, you will have to configure it and set it up with RetailTime POS.   Instructions 1. Connect to the network Press and hold the PAIR button until the LED (blue) button of the ...
    • BTP-R180II Printer: Description and Set Up Guide

      Overview This article reviews the features and specifications of the BTP-R180II Printer and provides all the steps to set it up on your POS. Description of BTP-R180II Printer Features This cost-effective fully-featured thermal receipt printer ...