Charge Anywhere — Prepaid integration

Charge Anywhere — Prepaid integration

Overview

The Prepaid application allows customers to pay using prepaid codes, check prepaid balances, and process refunds or voids tied to prepaid transactions.

  1. Installing the Prepaid Application

    To enable prepaid functionality:

    1. Log in to Back Office.
    2. Navigate to Apps.
    3. Install and enable the Prepaid application.
    4. Allow the POS to synchronize the updated settings.

    Note: The PREPAID payment method must be enabled before it can be used at the POS.

     

     

    1. Accepting a Prepaid Payment

      1. On the POS payment screen, select All Payments.
      2. Choose PREPAID as the payment method.
      3. Enter the prepaid code manually or scan the prepaid barcode.
      4. Complete the transaction.

     

     

     

     

     

    Checking a Prepaid Balance

    To verify the remaining balance on a prepaid account:

    1. Open the Prepaid application in the POS.
    2. Enter or scan the prepaid code.
    3. Click Process.
    4. The current prepaid balance will be displayed.

     

     

     

    Refunding a Prepaid Transaction

    To issue a refund to a prepaid account:

    1. Navigate to Orders in the POS.
    2. Select the order you want to refund.
    3. Click Refund.
    4. Enter or scan the prepaid code associated with the transaction.
    5. Proceed with the refund.
    NotesNote: The prepaid code is required to process a refund.

     

     

     

     

    Voiding a Prepaid Transaction

    To void a prepaid transaction:

    1. Navigate to Orders in the POS.
    2. Select the order you want to void.
    3. Click Void.
    4. Enter or scan the prepaid code associated with the transaction.
    5. Proceed with the void.
    NotesNote: The prepaid code is required to process a void.

     



    Important Notes

    • The PREPAID payment method must be enabled before it can be used.
    • Prepaid codes can be entered manually or scanned.
    • A valid prepaid code is required for balance inquiries, refunds, and voids.
    • Refunds and voids return funds to the associated prepaid account.

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