Apps
Kitchen Display System Manual
Overview Kitchen Display System (KDS) is a digital screen connected to the POS system, routing items to the appropriate kitchen station to reduce serving time and to improve food quality. Designed to be working on touch screen devices, KDS helps its ...
ItemCategories Feature for QuickBooks
Overview QuickBooks discontinues QuickBooks Desktop support. Some QuickBooks users that migrate from Desktop to Online account are missing ItemCategories feature which is required for flawless synchronization with RetailTime POS. With this feature ...
How to Install and Use RetailTime Digital Signage App
Overview You can use RetailTime Digital Signage app to display your menu with pricing, videos, images, and business information on a large Android TV screen at your business location. You can also connect it to a regular TV from an Android device, ...
Set Up Contactless QR Code Digital Menu
Overview Allow your guests to have a fully contactless experience via a digital menu. They will be able to view a menu, place their order, and/or pay at the table by using just their smartphone and a QR code, greatly limiting human contact. When the ...
Troubleshooting for QuickBooks Connection Error
Overview In case you get a connection error while activating the QuickBooks application in Back Office (as seen in image below), please follow the instructions below in order to have it activated successfully. Instructions 1. Log in to your ...
Setting Up QuickBooks with RetailTime
Overview RetailTime POS can be integrated with QuickBooks Online. This allows users to automatically synchronize their sales, inventory, and revenue data with your QuickBooks Plus account, eliminating the need for users to manually input data from ...
eCommerce and Online Ordering Integration
Table of Contents Overview Syncing POS with eCommerce Syncing POS Products with eCommerce Syncing POS Transactions and Stock Quantity with eCommerce Syncing POS Customers With eCommerce Syncing POS Taxes with eCommerce Auto-printing of Kitchen ...
PAX Unable to Connect to Terminal Troubleshooting
If after attempting to add your Pax device's serial number on the Terminal Setup screen in POS, you receive an error that says "Unable to connect to terminal," please follow the below steps. Power down your router and then power it back on. Once ...
Cash Discounts
What are Cash Discounts? The cash discount program provides customers with an incentive to pay with cash, debit card, or check by offering a discount off the regular sales price when they make those purchase types at the time of sale. All customers ...
Surcharges
What is a Surcharge? A payment card surcharge, also known as a checkout fee, is an additional fee that U.S. merchants can add to a consumer's bill when he or she uses a credit card for payment, which matches the merchant's interchange fees. The rate ...
Merchant Fee Programs
Surcharges A payment card surcharge, also known as a checkout fee, is an additional fee that U.S. merchants can add to a consumer's bill when he or she uses a credit card for payment, which matches the merchant's interchange fees. It is prohibited in ...
Cash Denomination Count
Requirements Must have Denomination Count app installed in Back Office. To get the app please contact support@retailtime.com Selecting Cash Denominations to Track 1) In Back Office, go to Apps--->Denomination Count in the left navigation menu. 2) ...
Creating and Printing Barcode Labels
Overview You can customize and then export and print readily made barcode labels for products and ingredients. Requirements Must have Barcode Labels app installed in Back Office. To get the app please contact support@retailtime.com For each item you ...
Cash Rounding
Overview With the Cash Rounding app you can choose to round cash transactions (including sales, refunds, and exchanges) to the nearest 5, 10, 15, or 20 cents and create specific rounding rules, such as to always round up or down. The rounding info is ...
Set Up Auto-printing of Kitchen Receipts for Online Orders
Overview Save time and manual work by having RetailTime automatically print kitchen receipts to your kitchen printer(s) as soon as online orders come in. Prerequisites Must have eCommerce app installed in Back Office, and have an online site set up. ...
Table Management Setup in Back Office
Table Management Setup in Back Office 1. To get Table Management app installed in your Back Office, please contact support@retailtime.com. 2. In the left navigation menu, go to Apps--->Table Management. 3. Select the checkbox next to the store(s) you ...
eCommerce Site Setup
Overview Once you have eCommerce app installed, you can set up your online ordering website by yourself through the eCommerce settings. To get the app installed please contact support@retailtime.com Instructions 1. Go to Apps--->eCommerce in the Back ...
Minimum Quantity Notifications for Inventory
Overview You can receive a daily notification email with info on all inventory items that have reached their minimum quantity levels in all stores in order to better manage and organize your stock and to avoid profit loss. Requirements Must have ...
Self Serve Kiosk Setup
Prerequisites Need to have Self Serve Mode app installed in Back Office. To get the app please contact support@retailtime.com Instructions 1. Select Settings--->Register Settings in the left navigation menu. 2. In the General tab, under Register ...
Pre-Authorization Setup
Overview You can pre-authorize card payments for your customers, so that they can continue adding to their orders afterwards without needing to re-swipe their card. The amount due will automatically be charged from the authorized card. You are able ...