Getting Started with POS system
Setting Up Terminal on POS
Overview You can process credit card transactions with either Pax, Dejavoo or Poynt terminals. You have to first set up the terminal in Back Office. For Pax, you have to add terminal's serial number in POS. For Dejavoo it would be Register ID and ...
Setting Up Cash Drawers on POS
Overview You can set up cash drawers on POS with Windows, iPad, Android, or Poynt devices. You have to first connect the cash drawer to a working printer. Prerequisites 1. The cash drawer and printer you are connecting it to must be compatible with ...
Setting Up Printers in POS
Overview You can use receipt/kitchen printers with Android, iPad, Windows, and Poynt devices with RetailTime app. Instructions 1. Log in to POS and in the left navigation menu, go to Settings--->Printer Setup. 2. Click Search for printer on the ...
Troubleshooting: Issues Logging In to RetailTime
Overview You are unable to use multiple RetailTime accounts (with different Account ID's) on the same device simultaneously. If you try to log in to another account after previously logging in with one account, you will receive an error message. To ...
Logging In and Logging Out of POS
Overview First of all you need to install RetailTime POS app. Then, input your Account ID, License key, and PIN number, which were provided to you in your welcome email. You can log out of POS from the left navigation menu. Requirements A register ...
Finding Account ID, License Key, and PIN
Your Account ID, License Key, and PIN # can be found in the Welcome Email you received when your RetailTime account was created. If you cannot find the Welcome email, you can also find them after logging into https://bo.retailtime.com/. Please see ...
Download RetailTime App for Windows PC
Overview RetailTime can be installed and used as an app on all Windows PC. Please follow the steps below to install and log in. Instructions 1. Log in to your RetailTime Back Office at https://bo.retailtime.com/ 2. On the Dashboard, find where it ...